Request intake
The customer describes the issue, shares location and urgency, and verifies their identity.
CASE STUDY · MULTI-USER PLATFORM
One field service, orchestrated end-to-end.
InterveniamoNoi connects customers and verified technicians in one operational flow: from request and skill-based matching to payment, signature and job completion.
New request#IN-2841
Urgent plumbing issue
Qualified technicianMarco R. · ★ 4.9
✓ONE FLOW, MANY SYSTEMS
From request to completion, with no blind spots.
Every step updates different roles, states and permissions. The experience stays simple because complexity is handled below the surface.
Smart matching
The platform suggests registered technicians based on skills, availability and distance.
Tracked service
Shared notifications and statuses keep customer, technician and operations in sync.
Digital completion
Stripe payment, documents and digital signature complete the job with a verifiable trail.
DESIGNED COMPLEXITY
Not just an app: an operating system for field service.
I worked on a domain where data, money, identity and field operations must remain consistent even as the flow changes in real time.
CustomerTechnicianOperations
Role-based experiences
Dedicated permissions and interfaces keep every user focused on the actions they own.
Verifiable trust
OTP, qualifications and digital signatures turn sensitive steps into clear, auditable proof.
Reliable transactions
Stripe payment is integrated into the job state instead of added as a separate process.
Geographic context
Maps, distance and availability make matching useful in the real world, where time and location matter.
BUILT FOR THE REAL WORLD
The next step is always clear.
There is no room for ambiguous flows in the field. The mobile UI foregrounds status, location and the current action, reducing cognitive load for every user.
- Job statuses readable at a glance
- Sensitive actions are protected and contextual
- Consistent experience for customer and professional
PRODUCT, CODE, OPERATIONS
Full-stack engineering turned into a simple experience.
InterveniamoNoi demonstrates my ability to turn a complex domain into a clear, reliable product ready to coordinate people, external services and real-world processes.
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